Poker Game's Privacy Policy – Your data is completely safe

Poker Game (pokergame.ws) takes your privacy extremely seriously. This Privacy Policy explains what data we collect, why we collect it, and how it is used. This policy applies to the Poker Game website, mobile app, and all associated services.

By using our platform, you agree to this Privacy Policy. We adhere to international data protection standards and comply with applicable laws in Bangladesh.

This Privacy Policy may be updated at any time. For significant changes, we will notify you in advance via email or a site notice. The date of the latest update will be shown at the top of the page.

Poker Game only collects information that is necessary to deliver its services. The types of data we collect are outlined below:

Personal Identification Information:

• Full name & date of birth (for age verification)
• Email address & mobile number
• Residential address and postal code
• National ID or passport number (for KYC verification)

Financial Information:

• Mobile Banking Number (bKash, Nagad, Rocket)
• Transaction history and amounts
• Deposit & withdrawal records

Usage Information:

• IP Address & Device Information
• Browser Type & Operating System
• Site visit times, pages viewed, and session duration
• Gaming history and betting patterns

Poker Game uses your data solely for specific purposes. We believe you have the right to know exactly how your information is being used.

• Account Management: For the registration, login, and account verification process.
• Payment Processing: To process deposits and withdrawals and maintain transaction records.
• Customer Support: To resolve your complaints and queries as quickly as possible.
• Security Verification: To prevent fraud, money laundering, and unauthorized access.
• Personalized Experience: To recommend games and offers tailored to your preferences.
• Marketing: To send you relevant promotional content with your consent.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To analyze user behavior and improve the platform.

Poker Game never sells your personal information. However, in certain circumstances, data may be shared with trusted third parties:

• Payment Gateway: Payment providers like bKash, Nagad, and Rocket receive only the minimum information required to process a transaction.
• KYC Partner: With licensed verification agencies for identity authentication.
• Law Enforcement Agencies: To government authorities when required by court order or legal obligation.
• Technology Providers: Cloud hosting or cybersecurity providers bound by strict confidentiality agreements.
• Responsible Gaming Organizations: To provide support for gaming addiction.

All third-party partners are required to comply with Poker Game's privacy standards. They may not use any information they receive for any other purpose.

Poker Game employs industry-leading technical and administrative safeguards to protect your data. Our security framework is multi-layered:

• SSL/TLS Encryption: All data transfers on the website and app are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An added layer of security for account login.
• Firewall & DDoS Protection: Advanced network security to defend against external threats.
• Regular Security Audits: Regular system audits conducted by third-party security experts.
• Staff Training: A team rigorously trained in data handling.
• Access Control: Only authorized personnel have access to sensitive data.
• Data Backup: Regular backups on secure, encrypted servers.

Poker Game uses cookies and similar tracking technologies to enhance the quality of its services. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your language, theme, and preferences.
• Analytics Cookies: To analyze site usage patterns and drive improvements.
• Marketing Cookies: To show relevant offers and advertisements (with your consent).

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

Every registered Poker Game user has the following rights over their personal data:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to correct inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your data under certain conditions.
• Right to Restrict Processing: The right to request restriction of data processing in certain circumstances.
• Right to Portability: The right to receive a copy of your data.
• Right to Object: The right to object to marketing or profiling.
• Right to Withdraw Consent: The right to withdraw consent for data processing at any time.

To exercise any of these rights, email us at support@pokergame.ws. We will respond to your request within 30 business days.

Poker Game does not retain your data longer than necessary. Retention periods vary depending on the type of information:

Once the retention period expires, data is securely deleted or anonymized.

Poker Game is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

• Age verification is mandatory at registration.
• Any account found to belong to a minor will be immediately suspended and all associated data will be deleted.
• If a parent or guardian believes their child is using Poker Game, please contact us at support@pokergame.ws.

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact our Data Protection Team:

• Email: support@pokergame.ws
• Subject: Please use the subject line "Privacy Policy Complaint"
• Response Time: Typically within 5–7 business days

We are fully committed to resolving your concerns. Don't hesitate to reach out — your trust is our most valuable asset.